Merchant Discovery Form

To collect discovery information from the merchant to check Rendr service and technical feasibility.
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For internal use only. Do not send to merchants.

Fields marked * are required. Follow-up questions appear as you answer.

Section 1 of 6

Merchant profile

Head office

Primary merchant contact

Continue to Discovery owner →

Section 2 of 6

Discovery owner

Who is completing this discovery form?
Continue to Category, volume, parcel →

Section 3 of 6

Category, volume and parcel profile

Category

Volume

Enter 0 if you do not offer these today.

Parcel profile

Do you sell products over 30 kgs?
Do you sell products over 1.2 metres in length?
Continue to Service and fulfilment →

Section 4 of 6

Rendr service and fulfilment feasibility

Rendr service fit

Do you see value in using Rendr for Fast (3-Hour) and Same-Day delivery only? Or would you see yourself using Rendr as your end-to-end shipping platform across all your carriers?

Shipping area

Are your dispatch locations metro, regional, or a mix of both?

Dispatch locations

Please count only the locations that will physically dispatch Rendr deliveries. If you have 40 stores but ship everything from one warehouse, that is one dispatch location.

Which best describes your dispatch model?
Continue to Technical and integration →

Section 5 of 6

Technical and integration

These questions gather information on the systems you use today. We use them to work out how Rendr would fit in.

eCommerce platform

Order management system

Booking creation

Do you use any shipping, label or warehouse platform?

Walk us through what happens from the moment a customer places an order, through to the courier being booked. Please name the systems involved and what moves the order from one step to the next.

Continue to Timeline and notes →

Section 6 of 6

Timeline and notes

Review and submit ↓
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