In last-mile delivery, a single incorrect digit in an address can derail an otherwise perfect customer experience. Failed deliveries don’t just cost money, they cost trust. That’s why Rendr ensures the delivery address drivers navigate to is always the one that was validated at booking.

Our Driver Address Miscorrection Detection feature quietly works behind the scenes to keep deliveries on track, proactively catching address discrepancies before they become delivery failures.

Why Address Accuracy Matters

Address accuracy is one of the biggest determinants of Delivery In Full On Time (DIFOT) performance. Even small deviations can cause:

• Delays – Lost time chasing incorrect destinations
• Increased Costs – Re-delivery fees and operational overhead
• Customer Dissatisfaction – Missed commitments and negative brand perception

By securing address integrity from the moment an order is booked, Rendr helps merchants deliver on their promises.

The Rendr Approach

When an order enters our platform, the address is run through our Address Validation Engine, which formats the address into a consistent, recognised structure.

From that moment, the validated address becomes the single source of truth for the delivery.

Catching Changes in Real Time

If a driver or carrier modifies the delivery address,  our system springs into action.

• Instant Detection – Compares the carrier address to our validated record
• Variance Analysis – Flags changes outside an allowable tolerance
• Proactive Alerts – Notifies our operations team or requests driver confirmation

This means we can correct an address issue mid-route rather than after a failed delivery attempt.

The Result: Higher DIFOT, Happier Customers

With this feature in place, Rendr consistently maintains industry-leading DIFOT rates. Our customers benefit from:

• Fewer Failed Deliveries – Prevention is better than cure
• Lower Costs – Reduced re-delivery fees and wasted driver hours
• Improved Brand Trust – Deliveries that arrive when and where they’re meant to

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