As delivery networks become more complex and merchant expectations evolve, one thing has become clear: flexibility is key. That’s why Rendr supports Bring Your Own Carrier (BYOC) — giving you the power to integrate your own delivery partners while still leveraging the intelligence and operational efficiency of the Rendr platform.

Why BYOC?

Many merchants already have strong relationships with local or national carriers. They’ve negotiated their own rates, built trust in performance, and want to retain that control. BYOC allows you to do exactly that — while unlocking Rendr’s orchestration engine to streamline the entire experience.

You stay in control of:

• Your carrier contracts and pricing
• The service types and zones you want to support
• Pickup schedules and SLAs

Meanwhile, Rendr handles:

• Order routing based on your logic or cost rules
• Reassignments to backup carriers in real time
• Branded tracking, customer notifications, and live updates
• Centralised performance analytics

How It Works

Once your carrier is configured in the system, Rendr takes over the heavy lifting: dynamically assigning orders based on the rules you define — whether that’s by postcode, delivery speed, pricing thresholds, or time of day.

If something goes wrong — a carrier misses a pickup or flags a failed ETA — Rendr’s reassignment logic can kick in to protect the delivery. That means your customer still gets a seamless experience, and your team stays in control without scrambling for a fix.

Designed for Operational Efficiency

BYOC is ideal for businesses that:

• Operate their own fleet but want orchestration logic layered in
• Have discounted rates with a preferred carrier
• Want to compare existing carrier performance against Rendr’s network

And because the experience is unified through Rendr, your team doesn’t need to bounce between systems or lose visibility on tracking, delays, or exceptions.

Smarter Fulfilment, Your Way

With BYOC, you get the best of both worlds: the power of Rendr’s fulfilment platform, with the flexibility to plug in the carriers that already work for your business.

It’s another step in our mission to simplify delivery complexity and help retailers operate faster, smarter, and more reliably — regardless of the delivery partner you choose.

If you're an existing Rendr customer, get in touch with our team or sign up below to learn more!

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